Terms of Service

Last updated: September 2026

1. Agreement

By creating a CueTab account or using any CueTab app (Score, Admin, or Dash), you agree to these terms. If you're using CueTab on behalf of a business, you represent that you have authority to bind that business.

2. Accounts

You are responsible for keeping your login credentials secure. You must provide accurate information when creating an account. One person may not operate multiple accounts to circumvent billing.

3. Subscriptions & billing

Personal: $9 per month, or $96 per year. One table, and up to 10 players.

Club: $19 per table per month, or $196 per table per year, with volume discounts for 5 or more tables. Tables added part-way through a period are prorated.

All plans renew automatically at the end of each billing period until you cancel. A valid payment method is required at sign-up, and it is charged at the start of every period. There is no free trial.

Prices are in USD and exclude tax, which is calculated at checkout. We may change prices with 30 days' notice to existing subscribers. A price change applies from your next renewal and never part-way through a period you have already paid for.

4. Cancelling & refunds

You can cancel at any time, and you are never committed to a further period. Personal accounts cancel at cuetab.com/account. Club accounts cancel from the subscription page in the dashboard.

What cancelling does: it stops the next renewal. Your access continues until the end of the period you have already paid for, and you are not charged again. Cancelling does not end your access immediately.

Refunds: we do not refund the unused part of a billing period, on either monthly or annual plans. If you cancel an annual plan two months in, you keep access for the remaining ten months and no part of that payment is returned. Please choose the annual plan only if you are comfortable paying for the full year up front.

If you were charged in error or charged twice, email support@cuetab.com within 14 days and we will put it right.

Nothing in this section affects rights you have under the consumer law of your own country that cannot be waived by agreement.

5. Acceptable use

CueTab is for pool and snooker session tracking and club management. You may not use CueTab to:

  • Violate any applicable law or regulation
  • Attempt to access other users' accounts or data
  • Reverse engineer, copy, or resell any part of the service
  • Abuse payment systems

6. Service availability

We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, apply updates, or temporarily restrict access to fix issues. We are not liable for losses resulting from downtime.

7. Data & termination

If you cancel or your subscription lapses, your data is retained for 90 days before deletion. You may export your data at any time by contacting support. We reserve the right to terminate accounts that violate these terms.

8. Limitation of liability

CueTab is provided "as is." To the fullest extent permitted by law, CueTab is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid us in the 3 months preceding the claim.

9. Changes to terms

We may update these terms. We'll notify you by email at least 14 days before material changes take effect. Continued use after that date constitutes acceptance.

10. Contact

Questions about these terms? Email support@cuetab.com.